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Open Positions

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PRODUCT SALES REPRESENTATIVE- 

FORT SMITH, JONESBORO, NORTH LITTLE ROCK, TEXARKANA

LEADERSHIP SUMMARY:

The Product Sales Representative will infuse and model the Girl Scout Law into their everyday work to fulfill the mission of building girls of courage, confidence and character who make the world a better place.


POSITION SUMMARY:
The Product Sales Representative assists the Chief Business Development Officer in managing product sales operations while working closely with the Product Sales Coordinator to facilitate consistent and successful product sales programs

MAJOR ACCOUNTABILITIES
  • Assists CBDO in managing product sales operations
  • Collaborates with the Business Development team to develop and implement Product Sales strategies
  • Act as point of first reference for all product related enquiries in a regional area
  • Serves as the council liaison and maintains relationships with local troops and surrounding service units
  • Assists in the planning, development and delivery of an annual training program for staff and volunteers that highlights the Girl Scout Leadership Experience, product sale outcomes and promotes a high level of girl participation
  • Assists Product Sales Coordinator with implementation of Service Unit and Troop trainings
  • Collaborates with Product Sales Coordinator and regional office staff to develop and establish cupboard inventory processes
  • Manages product cupboard inventory and processes in his/her regional office
  • Manages cookie costume inventory and processes in his/her regional office
  •  Manages and is accountable for cookie incentive inventory and processes in his/her regional office
  •  Enters accurate and necessary data in product sales databases
  • Coordinates council secured booths in regional area for troops and any database entry required for booth locator applications
  • Manages the Product Sales hotline/e-mail for his/her regional office
  • Assists Product Sales Coordinator with implementation of girl incentive program 
  • Serves as the council liaison and maintains relationships with local troops and surrounding service units
  • Assists with writing and implementing any necessary processes and strategies
  • Assists CBDO with gathering of financial documentation for debt collection
  • Assists with the planning, recruitment and implementation of Product Sales promotional events
  •  Inspires others and ensures outstanding customer service at all levels
  •  Performs other duties as assigned

CULTURAL EXPECTATIONS:
Empathy – Shows concern for the needs of others. Takes time with people. Open & warm. Good listener.

Possibility Thinking – Openly shows enthusiasm. Takes on challenging tasks. Explores alternatives before acting. Works for the sense of accomplishment.

Innovation – Knows the business. Thinks in unique and independent ways. Resists conformity. Communicates ideas effectively. Learns from smart risk taking and failure. Pursues a standard of excellence.

Courageous Leadership- Maintains personal integrity. Resolves conflicts constructively. Helps others to grow and develop. Involves others in decisions affecting them.

KNOWLEDGE QUALIFICATIONS:
Required:
  • Bachelor’s degree in a related field and/or 1 to 2 years of related experience in sales or marketing; and/or equivalent combination of education and experience
SKILLS QUALIFICATIONS:
  • Excellent organizational skills
  • Possesses strong conflict management skills
  • Strong working knowledge of Microsoft Office Suite
  • Strong mathematical and analytic skills
  • Project management skills
  • A can-do attitude to achieve goals
ABILITY QUALIFICATIONS:
  • Ability to practice in accordance with the principles of the Girl Scout Movement
  • Ability to communicate clearly and effectively both orally and in writing
  • Ability to develop and maintain effective working relationships with others
  • Ability to maintain accurate/thorough records and data
  • Ability to work independently, plan, organize and manage multiple projects and deadlines in a timely order in a continually changing work environment
  • Ability to carry or lift objects weighing up to 20 pounds
  • Ability to quickly learn product sales databases 

GENERAL QUALIFICATIONS:
  • Membership in GSUSA
  • Willingness to work a flexible schedule that includes evening and weekend hours
  • Willingness to travel inside and outside council jurisdiction
  • Excellent judgment and problem solving ability
  • Strong human relations skills and have ability to work well with people of diverse backgrounds
  • Unequivocal commitment to pluralism
  •  Valid driver’s license required with clean driving record
  • All prospective employees must pass a background check
  • Flexibility and a good sense of humor

SHOP SPECIALIST - JONESBORO

LEADERSHIP SUMMARY:
The Shop Specialist will infuse and model the Girl Scout Law into their everyday work to fulfill the mission of building girls of courage, confidence and character who make the world a better place.

POSITION SUMMARY:

The Shop Specialist is accountable for the regional office’s customer service and retail operation. Pleasantly greeting customers who come into the office or who phone, providing them with direct assistance where possible and referring them to the proper staff members when needed. May provide clerical support at the direction of their supervisor.

MAJOR ACCOUNTABILITIES (INCLUDING BY ARE NOT LIMITED TO):

1. Perform daily shop operations within assigned retail shop.
2. Work with Retail Senior Leadership Team to carry out strategies to increase shop sales and marketing, in conjunction with monthly program and event schedule and activities.
3. Assist with taking inventory and inventory transfers between retail locations using POS system.
4. Assist with ordering, receiving, stocking, and displaying shop merchandise at the direction of the Director of Merchandising.
5. Assist with training and development for assigned shop personnel.
6. Manage mail and delivery services for GS - Diamonds to include postal mail, inter-office mail and overnight mail services and delivery shipments.
7. Answer incoming phone calls and route appropriately. Greet visitors and provide friendly, courteous customer service.
8. Coordinate year- end inventory, cycle counts and planning.
9. Ensure the proper and accurate receipt of money, checks and other types of payments, and prepare and make timely bank deposits according to individual offices procedures.
10. Perform administrative task list when designated for the regional office
11. Ensure that sales floor and stockroom areas are clean, neat, and organized.
12. Provide support to council fund development programs.
13. Performs other duties as assigned by supervisor.

KNOWLEDGE QUALIFICATIONS:
  • High school diploma – college a plus.

SKILLS QUALIFICATIONS:
  • Strong interpersonal skills with ability to establish effective working relationships with other staff members, visitors, volunteers and the general public via telephone, email and in person.
  • Planning and organizational skills with attention to details.
  • Must be able to work in a fast paced work environment with ability to multi-task while maintaining composure.
  • Proficient level of experience with Microsoft Excel, Word, Outlook, and POS systems.
  • Work requires normal physical effort for primarily an office environment; some physical effort in handling of materials or boxes and tools or equipment of up to 50 pounds in non strenuous work. Some periods of continual standing or walking may be required. Regular and prompt attendance required.
ABILITY QUALIFICATIONS:
  • Experience in retail, related merchandising, business administration or a related field. 
  • Ability to manage day-to-day shop operations. 
  • Cash register experience and some accounting experience preferred.
  • Computer experience and able to use various software programs, i.e. Word, Excel, PowerPoint, etc.
  • Ability to operate other office machines such as fax, calculator, and business telephones.

GENERAL QUALIFICATIONS:
  • Subscribes to the principles of the Girl Scout Movement
  • Knowledge of Girl Scout Program Emphasis and Delivery Systems
  • Strong human relations skills and have ability to work well with people of diverse backgrounds
  •  Unequivocal commitment to pluralism
  • Willingness to work a flexible schedule, including some nights and weekends.
  • Demonstrated ability to successfully manage multiple priorities, work independently, and meet deadlines.
  • Excellent leadership qualities which include the ability to collaborate, organize and work effectively while using creativity in problem solving
  • Excellent written and oral communication skills
  • Ability to exercise good judgment
  • Valid driver’s license
  • Flexibility and a good sense of humor

Volunteer Specialist  – North Little Rock Office

POSITION SUMMARY:

Develop and oversee effective and consistent volunteer training throughout the organization, including the planning, coordination, development, delivery and evaluation of adult volunteer training programs, support materials, and initiatives.  Delivery of council-wide adult development system with an emphasis on customer service and recognition to volunteers (including both long-term and episodic volunteers).  Implementation of the volunteer core curriculum.

MAJOR ACCOUNTABILITIES:

  •  Delivery of volunteer leadership training via classroom, self-paced and e-learning, utilizing materials and initiatives that support GSDAOT’s strategic direction and business objectives.
  • Responsible for recruiting, coaching and motivation of a corps of volunteer and staff trainers.
  • Maintain cooperative relationships and confer with department field specialists, volunteer leaders and trainers to conduct needs assessments, identify and analyze performance gaps, evaluate specific training needs, recommend appropriate training programs, tools and external resources as necessary
  • Oversees the volunteer recognitions and appreciation process. Assessing the council’s adult recognitions plan. Processing and reviewing the volunteer award nominations and working with Volunteer Adult Recognition Committee.
  • Promotes recognition of community members and leaders throughout the year, keeping current on National Awards that are available and attainable for all adults.
  • Provides ideas/materials for Membership and Program Departments to share with Service Units for Adult appreciations.
  • Orders annual recognitions from GSUSA and local vendors.
  • Involvement in the planning of annual volunteer trainer events such as Facilitator Retreats, conferences, training service unit meetings, and adult enrichment classes.
  • Coordinates facilitator and service unit participation in annual council-sponsored volunteer conferences and council-wide projects and initiatives.
  • Facilitate classroom-based and webinar training programs as needed.
  •  Provides candid feedback in a positive and motivating way.
  • In partnership with Volunteer Pathways Manager conducts facilitator trainer sessions for volunteer and staff facilitators on approved training programs and follow up to assure programs are understood and applied consistently and appropriately across the service area.
  • Maintain records of recognition histories of volunteers in Personify/Volunteer Management Module.
  • Executes other duties as assigned